Last updated: 2 July 2025
1. Who we are & how to contact us
Throwback Events (“we”, “us”, “our”) is committed to protecting your privacy and handling your data transparently and securely.
For any privacy-related questions or requests, please contact us at: hello@throwbackevents.co.uk
2. What personal data we collect
- Directly from you: name, email address, phone number, ticket purchase information, and any other details you provide when filling out forms, making enquiries, or subscribing to updates.
- Automatically: IP address, browser type, device information, and usage data collected via cookies and analytics tools when you browse our website.
3. How we use your data
- To operate and maintain our website and services.
- To process event bookings and ticketing information.
- To respond to your enquiries and provide customer support.
- To improve user experience and site functionality.
- To send marketing updates and event announcements, with your consent.
- To detect and prevent fraudulent or unauthorized activity.
4. Sharing your data with third parties
We may share your data with trusted third parties such as payment processors, email service providers, and analytics platforms for the purpose of operating and improving our services. We never sell your personal data. We may disclose your information if legally required to do so.
5. Cookies and tracking
We use cookies to collect information about how visitors use our website, to enhance functionality, and to deliver relevant marketing. You will be given the option to accept or decline non-essential cookies. You can also manage cookie settings through your browser preferences.
6. Data storage & transfers
Your data is stored securely within the UK or European Economic Area (EEA). If data is transferred outside of the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK or EU regulators.
7. Data retention period
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for. This may include legal, accounting, or reporting requirements. Contact form and booking records are typically retained for up to 3 years; analytics data may be retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access a copy of the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing under certain circumstances
- Receive your data in a portable format
- Withdraw consent where we rely on it
To exercise any of these rights, please contact us at hello@throwbackevents.co.uk.
9. Children
Our events and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.
10. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new “Last updated” date.
11. Complaints
If you have concerns about how we process your data, you may contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.